Care Navigator

The Adam Practice – Poole Surgery

Closing date: Thursday 1st September 2022

Apply for this job – Email your application to the Recruitment Team



We are looking for Care Navigators to join our busy and friendly team at our Poole Surgery on
a permanent contract. The Adam Practice is a partnership of 16 GPs located across 4 surgeries in
Poole, Dorset. This is an exciting opportunity to join our growing primary care team in a forwardthinking, innovative, general practice, which has a current CQC rating of ‘Outstanding in Care’.

Our Care Navigators will be working within the Klinik triage team which is the heart of The Adam
Practice. The main aim is managing the day to day workload of patient appointment requests via
reception teams and online consultations. We are always looking at ways to develop and progress
this team so we are looking for enthusiastic and forward thinking individuals. Care Navigators will
need to demonstrate flexibility, multitasking and adaptability to working in a dynamic environment.

You will play a crucial role in helping people to get the right support, at the right time to help
manage a wide range of needs. This may include support with long term conditions, acute issues,
and signposting to a range of statutory and voluntary sector services.

We are looking for candidates to have a professional, caring, and courteous manner and a thorough
understanding of good customer service. You will have excellent communication skills, be reliable,
flexible, and well organised. Good telephone and I.T. skills are essential as is the ability to work
under pressure.

Experience in a similar role would be an advantage although a full training package will be provided.

Location for this position is currently based at our Poole Surgery; however, this may be subject to
change. The location could change to any of our other three surgeries Upton or Lytchett Matravers
and Hamworthy.

We are looking for candidates who are interested in both part time and full time positions, working
hours will be discussed at interview stage.

Salary would range between £9.72 to £10.02 per hour dependent on experience.

Additional benefits include access to NHS Pension Scheme and NHS discounts, 5 weeks’ annual leave
(inclusive of bank/public holidays that fall in the holiday year). Entitlement is pro-rata for part-time

For further information please contact the Recruitment Team
01202 673159.

To apply for this vacancy you may either click on the below link and email your application to the
Recruitment Team 01202 673159

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Closing Date: Thursday 1st September 2022

Employer Details

The Adam Practice – Poole Surgery

Apply for this job – Email your application to the Recruitment Team


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