Patient Services Clerk

The Adam Practice – Poole Surgery

Closing date: Thursday, 1st September 2022

Apply for this job – Email your application to the Recruitment Team



We are looking for a Patient Services Clerk to join our busy and friendly team at our Poole Surgery on a permanent contract. The Adam Practice is a partnership of 16 GPs located across 4 surgeries in Poole, Dorset. This is an exciting opportunity to join our growing primary care team in a forward- thinking, innovative, general practice, which has a current CQC rating of ‘Outstanding in Care’.

Patient Services Clerks receive and assist patients to access appropriate healthcare professionals on the telephone, face to face and through online services. To process a variety of patient

administration to support the effective day-to-day delivery of clinics and services that The Adam Practice provides.  Welcome all patients and visitors to the practice at reception in a courteous and professional manner, ensuring they access services as appropriate and providing additional support as required.

The candidate will need to have a professional, caring, and courteous manner and a thorough understanding of good customer service. You will have excellent communication skills, be reliable, flexible, and well organised. Good telephone and I.T. skills are essential as is the ability to work under pressure.

Experience in a similar role would be an advantage although a full training package will be provided.

Location for this position is currently based at our Poole Surgery; however, this may be subject to change. The location could change to any of our other three surgeries Upton or Lytchett Matravers and Hamworthy.

This is a part time vacancy, please see working hours below.

Monday 12:30-18:30

Tuesday 8:00-14:00

Wednesday 14:00-20:00

Thursday 8:00-14:00

Friday 12:00-18:00

Total Hours: 30

Salary would range between £9.72 to £10.02 per hour dependent on experience.

Additional benefits include access to NHS Pension Scheme and NHS discounts, 5 weeks’ annual leave (inclusive of bank/public holidays that fall in the holiday year). Entitlement is pro-rata for part-time employees.

For further information please contact the Recruitment Team 01202 673159.

To apply for this vacancy you may either click on the below link or email your application form to the

Recruitment Team  01202 673159

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Closing Date: Friday 1st September 2022

Employer Details

Poole Surgery

Apply for this job – Email your application to the Recruitment Team


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