Practice Business Manager

Shelley Manor and Holdenhurst Medical Centre

Closing date: 15 February 2023


Practice Business Manager

Shelley Manor and Holdenhurst Medical Centre, Bournemouth, Dorset

Full Time Permanent Post

Salary negotiable, depending on experience and qualifications £50,000 – £60,000

Closing Date: 24 January 2023

An opportunity has arisen for an accomplished, highly motivated leader with strategic vision to join
our well-established large GMS teaching practice. You will ideally have significant primary care and
practice management experience. We are looking for an exceptional candidate who can fulfil this
highly important practice role and demonstrate transferable skills. Prior experience in healthcare
would be an advantage however finding the right candidate with the necessary skills and ambition is
our priority. The role of Practice Business Manager in General Practice is dynamic and evolving. The
job description of the Practice Business Manager will be expected to change and evolve over time
and may not be restricted to those areas already detailed herein.

About us:
Shelley Manor and Holdenhurst Medical Centre is a two-site practice in the Dorset town of
Bournemouth. We are within walking distance to the beach!
The Practice has a list size of just over 25,500 patients. We have 10 GP Partners, and just under 60
additional staff. Our administrative team comprises of an Operational & HR Manager, Finance
Administrator, IT officer, Quality Lead, reception and clinical administration team and secretaries.
We are a GP Training practice. We work very closely with our PCN. Our mission is to provide high
quality healthcare with respect and compassion, ensuring that the patients are at the heart of
everything we do.

The Ideal Candidate will:
• Have an extensive primary care medical business management experience with strong
experience in finance and strategic planning for practice development
• Know how to get the job done
• Have experience in HR, team leadership and system development, practice and premises
management & health and safety, business strategy and running a profitable business
• Aim high and achieves high – maintaining Good CQC practice rating
• Have excellent communication skills, competence in office IT and an ability to work with a
wide range of individuals, groups and organisations
• Proactively look for potential opportunities, manages challenge and change effectively
• Be self-motivated, energetic, flexible and extremely organised, being able to connect with
people to achieve practice goals and take the team with you.
Main Role Responsibilities (please see Job Description for the detail):
• Keep abreast of current affairs related to GP business and proactively identify potential
opportunities and threats and develop ideas for future practice development.
• Working collaboratively with the Partnership and proactively contribute to strategic
planning, financial management and practice development in shaping and developing the
business so that it is resilient for the future.
• Ensuring that systems and well-functioning teams are always in place and work well
together to provide high quality care, with the aim to achieve/maintain a good CQC practice
• Working collaboratively with all the stakeholders for practice development.
• Ensuring optimised use of our teams, ensuring our practice has appropriate building and
internal accommodation to work effectively & efficiently and proactively manage
development and expansion plans for the business.
• Manage practice budgets and seek to maximise practice income ensuring practice receives
an appropriate and equitable allocation of resources.
• Manage practice accounts effectively, creating a robust financial system and team which is
able to deal with all aspects of practice finance holistically and most efficiently. Working
with our Finance Administrator and the Finance lead Partners, prepare and present regular
forecasts and finance reports to Partners
• Our staff are our most important resource, you will have oversight of recruitment and staff
retention, ensuring that all staff are legally and gainfully employed. Monitor skill-mix and
deployment of staff
• Leading and providing guidance with appropriate delegation to the practice Operations
Manager on human resources, premises and facilities management, liaising with practice
team leaders to the ensure smooth running of the practice at all times
• Having the vision and ability to lead and adapt to NHS targets and changes in order to
maintain an efficient, profitable organisation and develop a happy, productive working
• Develop the practice’s profile supporting our team to make the best use of current
technology and social media
• Act as the primary point of contact for NHSE, NHS Dorset, Primary Care Network,
Community services, Suppliers and other internal and external stakeholders
• Provide support to our Operations and HR Manager and stand in for her if she is absent.

Job Description

Job Specification

Informal enquiries and visits are most welcome

For further information, please contact Michelle Deary, Operations and HR Manager


Tel: 01202 443888
Please apply via NHS Jobs, which includes and electronic application form

Interviews to take place in mid-February 2023

Employer Details

Shelley Manor and Holdenhurst Medical Centre


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