Triage Practitioner

Wyke Regis & Lanehouse Medical Practice

Wyke Regis & Lanehouse Medical Practice are looking for a Triage Practitioner

An exciting opportunity has arisen for an experienced telephone triage practitioner to be part of our developing clinical team.  With increasing pressures within primary care and the need to expand our workforce, we are developing new innovative ways of working that will allow us to manage daily demand more efficiently.

The successful postholder will be part of a daily duty team, working alongside a GP, Advanced Paramedic Practitioner, Paramedic Practitioner, Nurse Practitioner, and a Care Coordinator making sure patients are getting the most appropriate care for their presenting condition.

Although the role will be predominantly telephone triage and managing e-consultations, there will also be opportunities to see patient’s face-face which will help develop clinical assessment and diagnostic skills. The postholder will be supported in individual personal development such as Non-Medical Prescribing or working towards Advanced Practice.

Essential

• At least 6 month’s experience of telephone triage such as 999, 111 or OOH’s.
• Confidence to safely triage autonomously, without the support of a triage tool.
• HCPC registered Paramedic or NMC registered Nurse.
• Experience in dealing with a wide range of conditions that may present daily.
• Motivated, hard-working with good communication skills and able to work well as a part of a team.

Main duties and responsibilities

• To be responsible for completion of the daily triage making sure each patient gets the most appropriate care for their presenting problem.
• Develop an understanding of what conditions require same day medical assessment and those that can be managed remotely or seen within a longer timeframe.
• Develop an understanding of fast-track referral pathways for patients presenting with symptoms suggestive of cancer.
• Develop an understanding of long-term conditions and medications that require continual monitoring, which form part of a telephone consultation.
• To be autonomous in clinical decision making with good documentation to support outcomes.
• Work with the Care Coordinator to complete the daily e-Consultations.
• To be involved with developing better pathways for patients within Primary Care.

There would be the opportunity for a regular mentoring session and a monthly clinical update meeting. We would encourage the clinician to undertake any extra training felt necessary such as prescribing or attaining masters level qualifications.

The practice serves a population of 15,500 in the West of Weymouth over 3 sites.  The practice currently has 2 partners and 4 salaried GPS, 1 advanced paramedic practitioner, 3 paramedic practitioner, 5 ANPS and a full nursing team. We make full use of PCN ARRS roles and have access to Community in house physiotherapist and pharmacy teams. Our care home patients are looked after by the Weymouth Elderly care team as are some frail housebound patients. Weymouth has an integrated frailty hub which supports acute social need and has an acute Frail and elderly visiting hub that supports most visit requests coming into the practice.

Weymouth is in an area of Outstanding natural beauty and offers a fantastic quality of life for you and your family. Weymouth has a beautiful old harbour, steeped in history with a vibrant café and restaurant culture. The practice is up the road from the famous Chesil beach and on a good day you can see across the sea to the iconic Durdle Door coastline from many parts of the Wyke Regis area. Weymouth beaches are sandy and the waters shallow making them ideal playgrounds for young children. The National Water sports centre, home of the 2012 London Olympics is also just down the road as the conditions are perfect for sailing, kite surfing and windsurfing. Hiking, cycling, sea swimming and triathlon are also popular local sports.

Please send CV’s to Cathy Scourfield HR manager on cathy.scourfield@dorsetgp.nhs.uk or for informal enquiries.