Integrated Urgent Care Service
Posted: 5 months ago
Dorset HealthCare University NHS Foundation Trust
£32,306 - £39,027 p.a. pro rata
At Dorset HealthCare we’re on a mission to empower people to make the most of their lives through our outstanding, joined-up healthcare services. We’re a dynamic, forward-looking Trust, running 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for a population of almost 800,000 people.
We like to do things differently here – it’s one of the reasons the CQC rated us ‘outstanding’ in 2019. It’s also why 95% of patients across our services say they have a good or very good experience of our services and 89% of staff feel they can really make a difference. Whether you’re looking to work with us in one of our bustling market towns, a vibrant urban location, thriving seaside spot, or the among the rolling hills of a stunning rural setting, there are a lot of ways you can make a difference in our local communities.
Our 7,000-strong workforce is at the heart of what we do and our success is a testament to our brilliant people. We're all about building a workplace for the future – we believe in equal opportunities and we celebrate diversity. We’re an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves.
Working with us you’ll be part of a strong team. You’ll challenge yourself, build a career, and teach us what we don’t know. And you’ll be working towards our vision to be better every day through excellence, compassion and expertise in all we do.
Through an innovative and collaborative approach with primary care and Dorset’s NHS Foundation Trusts. It brings together NHS 111, a new clinical assessment service, non-core hour’s primary care, a single point of access for professionals, urgent care treatment centres, minor injuries units and night nursing services.
Joining us as a Senior Clinical Advisor in our 111 service will provide you with a great opportunity to make a real difference by working for an organisation dedicated to delivering safe, responsive and patient focused service to people requiring healthcare advice and assistance. The 111 service is available 24 hours a day, 7 days a week, 365 days a year.
We are looking for Band 6 Senior Clinical Advisors to join our Integrated Urgent Care Service as telephone triage clinicians based at the 111/CAS Clinical Hub, St. Leonards, Dorset.
You will be line managed by a Clinical Team Leader, and would be clinically accountable to a Clinical Manager. Clinical Managers will provide clinical direction to all IUC Clinical and Senior Clinical Advisors.
You must currently be registered with either the NMC (Nurse) or HCPC (Paramedic).
You will be responsible for providing and ensuring a consistently safe, responsive and patient-focused service to those requiring assistance and advice from the Integrated Urgent Care Service. This role allows the clinician to work with other healthcare professionals to ensure the patient receives the most appropriate care. There is also the opportunity for face to face patient contact working within the Treatment Centres situated across Dorset.
In the Hub the clinician will perform a telephone triage assessment for members of the public. You will manage calls from Healthcare Professionals and support IUC Health Advisors who answer the initial calls from the public. Once competent in core duties you will undertake a Continuous Quality Improvement course to allow them to audit and support peers.
Further development will allow the clinician to act as the Clinical Shift Leader for the shift whilst on duty, supporting the multi-disciplinary team and offering clinical advice where necessary.
You will be provided with training for the NHS Pathways system and will be expected to commit to a detailed training and supervised practice programme.
We have full time (37.5) and part time hours on offer. The part time posts will be expected to work predominantly during the Out of Hours period. I.e. 18:30-08:00 Monday to Friday, all day Saturday, Sunday and Weekends. The successful candidate will be expected to work a minimum of 5/8 Bank Holidays and 2/4 of the days over Christmas and the New Year.
Employment in this post requires an Enhanced Disclosure and Barring Service (DBS) check, which the Trust will cover the cost of. Applicants who subscribe to the DBS update service are able to present a valid DBS certificate instead of requiring a new check.
For further details / informal visits contact: Nurse Ollie Watts, IUC Clinical Manager at firstname.lastname@example.org / 07825755464.
What working for us will provide:
- 27 days of annual leave, rising to 33 over ten years
- Excellent NHS pension scheme
- Health and wellbeing services
- Flexible working options, including family-friendly hours
- Free training and one-to-one career coaching to reach your career goals
- Preceptorship programme for newly qualified nurses and AHPs
- Access to nine staff networks – have a voice and transform our Trust
- Relocation costs where applicable
- Salary sacrifice scheme opportunities – including childcare vouchers, car lease and cycle scheme, home technology equipment, and buying and selling annual leave
- NHS discounts to save on your shopping, gym membership and more
Visit our careers website to learn more about our culture, staff stories, benefits, development programmes and opportunities.
What you need to do:
Before applying for this post, please do ensure that you have read the job description and person specification requirements. If you think you have everything we're looking for, then we'd love to hear from you, alternatively if you would like more information about the role please do not hesitate to contact us.
After applying via NHS Jobs your application will be imported into our preferred third party recruitment system, TRAC. All information about your application will come from apps.trac.jobs. You won’t be able to track progress of your application or receive messages through NHS Jobs. By applying for this post you are agreeing to Dorset HealthCare transferring the information contained in the application to Trac and accept a privacy notice under the General Data Protection Regulations (GDPR).
Applicants who require sponsorship to work in the United Kingdom (UK) are welcome and will be considered alongside all other applications. Please note that from January 2021, to work in the UK candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship unless you have permission to work via another route. Further guidance can be found on the gov.uk website.
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Closing Date: 2022-04-04