Crisis & Acute Community Services Manager, Band 8b

Mental Health

Posted: 1 week ago

Dorset HealthCare University NHS Foundation Trust

£52,306 to £60,983 p.a.


Dorset HealthCare is a dynamic, forward-thinking Trust, running 12 local hospitals and providing a wide range of integrated community and mental health services to a population of almost 700,000 people. Whether working in busy urban locations such as Bournemouth, Poole, Dorchester and Weymouth or serving residents in rural areas, our 5,000-strong workforce is at the heart of what we do.

Staff thrive in a supportive, ‘family’ atmosphere in which we recognise that the importance of how we do things is just as important as what we do, and what we achieve. We strongly encourage behaviours that promote compassion and care between colleagues, supporting staff to be proactive, positive, respectful, supportive, reliable and trustworthy. We are also an organisation which leads the way in challenging stigma and discrimination experienced by those with lived experience of mental health problems or emotional distress. We relish the chance to provide quality care – a recent survey showed that 90% of staff feel their work makes a difference to patients and service users.

As well as job satisfaction, staff enjoy benefits ranging from a car lease scheme to free use of beach huts, flexible working options and a host of advanced training and career development opportunities. We offer a 24/ 7 employee assistance service, alongside many health and wellbeing initiatives.

Dorset itself offers the opportunity for a truly outstanding work/life balance, whatever your age or outlook. Millions of people each year come to holiday in the place where most of our staff live and work every day - enjoying access to award-winning beaches along the Jurassic Coast World Heritage Site, picture-postcard villages, great weather and stunning countryside. We have excellent schools, top-rated family attractions and endless sporting/leisure opportunities, plus plenty of country pubs and lively nightclubs.

We have an exciting opportunity for a developing Senior Leader with the passion to lead, manage and promote a high quality of service across the Crisis System across Dorset. The post will oversee the full suite of Dorset’s Crisis Mental Health Services including the Home Treatment Service, Psychiatric Liaison Teams, Connection Telephone Service and Retreats as well as be the link manager for the Recovery Beds and Community Front Rooms in Dorset.


You will have experience in clinical and operational management, with a record of providing innovative service delivery in community based mental health work, and an understanding of the needs of mental health service users from a diverse range of backgrounds. The catchment area spans both urban and rural areas and we are committed to providing easily accessible services to meet the needs of the people using them. You will have experience of working in a high volume, fast paced setting, you will enjoy a challenge and working in creative ways. Candidates should possess excellent communication and interpersonal skills, and an ability to work under pressure and to deadlines. You will be working with high performing multi-disciplinary teams and will need to ensure synchronicity across these services and lead them in achieving both local and national standards of working. In return, we will support and facilitate your development in this role through clinical and management supervision and create a development plan tailored to your professional needs and experience. This is a great opportunity to demonstrate your ability, whilst continuing to improve your skills and knowledge. The successful candidate will work in conjunction with the Mental Health Community Services Manager and Head of Mental Health to shape and deliver local and national strategies/initiatives to ensure expertise and excellent patient care.


Employment in this post requires an Enhanced Disclosure and Barring Service (DBS) check. The DBS levies a charge of £44 and the Trust will recover this cost in instalments from your first 3 salary payments. This will only apply to candidates who are new to the Trust and not internal staff. Applicants who subscribe to the DBS update service and are able to present a valid DBS certificate will not incur a charge.


Refer a friend or family member to apply for this post and if they are appointed, you will receive £250 for the introduction. To make a referral please see complete the online referral form.


Interviews will be held on 16th May 2019

For further details / informal visits contact:

Dawn Sherwood, Personal Assistant on 01202 584344

Our vision:

is to lead and inspire through excellence, compassion and expertise in all we do.

Our ambition:

is to inspire patients, partners, local people and professionals alike by achieving excellent clinical outcomes and experiences, by supporting people with compassion and kindness, and by being experts in our roles.

Our Behaviours:

How we do things around here is just as important as what we do and what we achieve. Our behaviours provide a guide to bringing our vision to life, and help everyone think about how they approach their work and other people. The behaviours below, have been identified by those within and external to Dorset HealthCare as being the most important, and are behaviours we hope everyone will experience at Dorset HealthCare.





Reliable and Trustworthy

Be part of an organisation leading the way to challenge the stigma and discrimination experienced by those with lived experience of mental health problems or emotional distress.


Before applying for this post, please refer to the ‘Information for applicants’ for further guidance on the recruitment process. Please also ensure that you have read the job description and person specification carefully.

It is sometimes necessary to close vacancies before the closing date due to an exceptional response - please apply for this vacancy as soon as possible.

Please note the Trust does not pay interview expenses.

After applying via NHS Jobs, your submitted application will be imported into our preferred Third party recruitment system, TRAC. All subsequent information regarding your application will be generated from You will not be able to track the progress of your application or receive messages through the NHS Jobs website. By applying for this post you are agreeing to Dorset HealthCare transferring the information contained in this application to its preferred applicant management system and to accept a privacy notice under the General Data Protection Regulations (GDPR).



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Job Reference

Reference: 152-M015.19

Closing Date: 28/04/2019

Interview Date: 16/05/2019