We recently went into partnership with Bournemouth University and, with the merger of Poole Hospital and Royal Bournemouth & Christchurch Hospital NHS Foundation Trusts, became University Hospitals Dorset NHS Foundation Trust this is a really exciting time to join us!

Our ambitious multi-million pound plans to develop our sites are well underway, including developing RBH as the major acute and emergency hospital in East Dorset, PH as the major planned care hospital, and ambitious plans for Christchurch to support on-going patient treatment.

Joining UHD gives you the opportunity to enjoy all that Dorset has to offer. Bournemouth is a vibrant university town , and Poole has a large natural harbour and is perfect for water sports or relaxing at a quayside restaurant.

With both the New Forest and Isle of Purbeck on our doorstep, over 7 miles of stunning sandy beaches and coastal paths, we are located within an area of amazing beauty providing a great place for you to achieve your rewarding work life balance.

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The Outpatient Appointment Team is currently looking for a dynamic Fast Track / Clinic Cancellation Team Leader to lead the existing friendly fast track / clinic cancellation team based within Canford House, Wallisdown.

The Fast Track Team provide a centralised service to all outpatient specialties and acts as single point of contact for clinicians referring patients with suspected cancer.

The Fast Track Team are responsible for mutually agreeing and booking all appointments with the patients within 24 hours of receipt of referral.

The Clinic Cancellations team are responsible for cancelling and amending clinics and contacting patients at short notice.

You will be working closely with other clerks and appointment staff as well as Consultant and Nursing staff. You will need at least 2 years experience of working with an outpatient appointment area. Experience of hospitals IT system, Camis/Ecamis and eReferral is essential to this position. You will have advanced computer skills and a high level of data acccuracy as this is paramount for this post along with excellent verbal and written communication skills. You will need to be proactive in managing capacity for demand. Previous experience in managing staff desirable

Base Location: Canford House, Discovery Court Business Centre, Wallisdown, Poole

Interview Date: TBC

For further details / informal visits contact:

Carol Barlow Email address Carol.Barlow@uhd.nhs.uk Telephone number 0300 019 4996

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We believe that having a diverse workforce, and allowing people to be themselves, is essential in ensuring we offer an inclusive, welcoming and productive place to work.

We especially welcome applications from minority groups in the community who may be underrepresented in our workforce.

At UHD our active staff network groups are Black Asian Minority Ethnic Group (BAME), Lesbian, Gay, Bisexual and Transgender Network Group (LGBTQ+), European (EU), Pro Ability Staff Network, and the Armed Forces Support Group.

As a Trust we are proudly signed up to the Disability Confident and Armed Forces Covenant guaranteed interview schemes.

Please note:

COVID-19 vaccination remains the best way to protect yourself, your family, your colleagues and of course our patients from the virus when working in our healthcare settings. Whilst COVID-19 vaccination is not a condition of employment at this time, we do encourage our staff to get vaccinated.

Staff recruited are expected to be available to work flexibly across all our Trust locations when service demands require it.

This advert may be closed early if sufficient applications are received.

Internal Candidates: staff employed prior to merger who voluntarily change jobs will be appointed to UHD terms and conditions.