Case Support Coordinator (37 hours) (Shaftesbury Hospital) (Internal Only)

Posted: 1 week ago

Dorset Council

£18,426 - £19,171

Full Time

Full Time (37 hours) Case Support Coordinator to work Monday to Friday.

You will join our Service Support Team based at our Shaftesbury Local Office, providing specialist business support to the North Dorset Locality Team.

You will work as an integral member of the Operational Team providing direct support for the Area Practice Managers, Social Workers, Assessment and Support Coordinators, Customers and their Carers.

Excellent customer service skills and a flexible attitude are required to support a positive approach and provide a high-quality service.

You must have an eye for detail, excellent organisational skills and be self-motivated to produce work to the highest standard. It is also essential you possess a minimum typing speed of 45 wpm (tested at interview) which is vital to this role to ensure all processes meet necessary deadlines. Knowledge of excel would be an advantage, we will provide full training on all processes, procedures and specialist systems.

This post is office based, however there is a travel requirement for attending training/meetings and you are contractually required to have a vehicle (or transport deemed to be suitable by the Council) available for use as required.

This post requires you to have access to sensitive information and will be subject to a Basic Criminal Records Check. Please refer to our .

This vacancy is being advertising internally in the first instance to employees of Dorset Council. Where it is not possible to appoint from the existing workforce, the vacancy may subsequently be released to external candidates.

Please note that employees working within a school are not considered as internal applicants as there are no reciprocal arrangements between schools and Dorset Council for redeployment. If you apply for this position and are not an internal applicant by this description your application will not be processed. To receive regular updates on any council vacancies, open to external candidates, please register to receive email alerts. 

Dorset Council uses generic job descriptions and person specifications and therefore the job title in the attachments on the right may differ from the job title in the advert. Further specific information may be provided in a context statement where relevant.

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NB: You will be unable to view the job description and person specification forms after this vacancy has closed. We cannot accept CVs in place of an application form as we require the same range of information from all our candidates.

Dorset Council is committed to making our recruitment process barrier-free, and as inclusive as possible for everyone.

For more information on how to apply, please see this . 



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Deborah Neal

01258 474011

Job Reference

Reference: 61025809

Closing Date: 26 May 2019