Qualifications
Qualifications for administrative roles vary depending on the position, but may include NVQ qualifications, vocational college courses, or relevant experience.
Experience
Admin staff will be required to have relevant role-specific experience and skills. Depending on the role, this might include call management, word-processing, experience of running a busy reception, diary management, project management, reporting and dealing with data.
Other roles that might be of interest
Staff in admin roles who are interested in clinical work could move into a mental health support worker role, or progress into more senior managerial roles within the admin function.