Quality Improvement (Qi) provides a framework to look at what we can do to redesign the way care is provided and evaluate if we can do it better. Qi methodology supports us in looking at things big or small with a different lens.
Systematic evidence-based approach is used alongside tools and techniques to improve experience and outcomes for colleagues, service users and their families and carers. It can also be used to improve our working environment.
Qi utilised the subject matter expertise of people closest to the issue, including staff and service users, to identify solutions and test them.
It allows everyone to have a voice and feel empowered to take part in making a real difference.