Sharing of resources and information

There is an incredible amount of work happening nationally, regionally and locally to prepare our organisations and teams for Covid-19.  Whilst in most cases individual organisations are coordinating and delivering the additional training and health and wellbeing support to their staff, there may be times when is it not possible or practical to do this.

The framework enables organisations to request mutual assistance for things like individual places on covid-19 related training programmes, training resources, health and wellbeing support and resources and help with identifying accommodation for NHS staff who would otherwise need to self-isolate.

If you would like to request or offer support then email us: contact@joinourdorset.nhs.uk

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Accommodation

Accommodation for NHS Staff during Covid-19’ 

NHS staff who are affected by PHE’s 14 day household isolation policy can – on an entirely voluntary basis – be offered the alternative option of staying in NHS-reimbursed hotel accommodation while they continue to work.

NHS England and NHS Improvement have established a single process for these staff to secure accommodation at hotels within their immediate area, if they have been affected by COVID-19 in some way. This offer applies to:

  • NHS staff, whose family members are self-isolating meaning staff are not able to return home
  • NHS staff who require emergency accommodation due to urgent response or mitigating factors
  • Clinical Commissioning Groups can also provide accommodation to locum GPs/GPs and Community Interest Company staff who are contracted to provide clinical services on a request and exception basis (Process to be confirmed)

The process

Line manager agrees to the need for accomodation and provides the cost code to the individual.

The individual contacts the National Booking team by either phoning CTM call centre on 01274 726424 (choosing ‘Hotel Team’, then Option 1) or completing the online form (link below) and arranges for accommodation providing the details below:

  • Project code: NHS Support
  • Guest name
  • Telephone number for emergency
  • Email address for confirmation
  • Organisation name
  • Organisation cost code
  • Department
  • Job title

Practice manager identifies the need for a GP / locum to have temporary accommodation

Practice manager completes a Request Form (Primary care, see link below) and sends to Primary Care team.

Primary Care team sign off the need and returns cost code to the Practice manager.

Practice manager / individual contacts the National Booking team by either phoning CTM call centre on 01274 726424 (choosing ‘Hotel Team’, then Option 1) or completing the online form (link below) and arranges for accommodation providing the details below:

  • Project code: NHS Support
  • Guest name
  • Telephone number for emergency
  • Email address for confirmation
  • Organisation name
  • Organisation cost code
  • Department
  • Job title

CCG service manager / operational lead identifies the need for a contractor / CIC individual to have temporary accommodation

CCG service manager / operational lead completes a Request Form (non-NHS, see link below) and sends to Michael Gravelle for agreement, who advises the cost code to the CCG service manager / operational lead.

CCG service manager / operational lead contacts the National Booking team by either phoning CTM call centre on 01274 726424 (choosing ‘Hotel Team’, then Option 1) or completing the online form (link below) and arranges for accommodation providing the details below:

  • Project code: NHS Support
  • Guest name
  • Telephone number for emergency
  • Email address for confirmation
  • Organisation name
  • Organisation cost code
  • Department
  • Job title

Line manager / practice manager / CCG service manager to be responsible for establishing a system of welfare calls / process for notifying if individual becomes unwell / can’t work / and then notifying the National Booking team, to seek advice on whether the individual remains it the accommodation or needs moving.

Useful links and information:

Parking

Wellbeing

Preserving and protecting the health, safety and wellbeing of staff is critical for NHS organisations as they respond to the COVID-19 outbreak. NHS Employers have provided a range of valuable resources which can be accessed via the links below:

Mental Health Crisis & Mental Health Services: 

Find out more about these services here

Useful links

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