At Dorset HealthCare we’re on a mission to empower people to make the most of their lives through our outstanding, joined-up healthcare services. We’re a dynamic, forward-looking Trust, running 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for a population of almost 800,000 people.

We like to do things differently here – it’s one of the reasons the CQC rated us ‘outstanding’ in 2019. It’s also why 95% of patients across our services say they have a good or very good experience of our services and 89% of staff feel they can really make a difference. Whether you’re looking to work with us in one of our bustling market towns, a vibrant urban location, thriving seaside spot, or the among the rolling hills of a stunning rural setting, there are a lot of ways you can make a difference in our local communities.

Our 7,000-strong workforce is at the heart of what we do and our success is a testament to our brilliant people. We're all about building a workplace for the future – we believe in equal opportunities and we celebrate diversity. We’re an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves.

Working with us you’ll be part of a strong team. You’ll challenge yourself, build a career, and teach us what we don’t know. And you’ll be working towards our vision to be better every day through excellence, compassion and expertise in all we do.

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An opportunity has arisen for an Administrator to join the Community Mental Health Teams across Dorset. This is a full time post of 37.5 hours per week, fixed term for one year, to be flexible between Monday and Friday.

The successful candidate will be responsible for supporting the team of Physical Health Support Workers working across Primary and Secondary Care. The main duties will include diary coordination, including booking and rescheduling appointments with patients, typing appointment letters and dealing with incoming mail and telephone calls.

Applicants must have excellent communication skills, an organised and methodical approach to their duties and enjoy a very driven administrative role. They must also be a team player who can respond quickly and easily to changing priorities and demands. Exceptional organisational and IT skills are essential for this role as well the ability to prioritise tasks and workload. A flexible, co-operative approach will be important, as you will be joining a busy, friendly team, where you will receive regular supervision.

An understanding of the NHS is preferable but not essential, along with experience of working with an electronic patient record system.

If you have proven experience as an administrator (2 – 3 years would be desirable), are motivated to deliver high quality standards and services and have an eye for detail who enjoys working as part of a team within a very busy environment we would welcome your application.

Employment in this post requires a Standard and Barring Service (DBS) check.

For further details / informal visits contact:

Alex Trenchard Admin Team Lead

Email address:- alex.trenchard@nhs.net

Telephone number:- 07584 275907

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What working for us will provide:

• 27 days of annual leave, rising to 33 over ten years
• Excellent NHS pension scheme
• Health and wellbeing services
• Flexible working options, including family-friendly hours
• Free training and one-to-one career coaching to reach your career goals
• Preceptorship programme for newly qualified nurses and AHPs
• Access to nine staff networks – have a voice and transform our Trust
• Relocation costs where applicable
• Salary sacrifice scheme opportunities – including childcare vouchers, car lease and cycle scheme, home technology equipment, and buying and selling annual leave
• NHS discounts to save on your shopping, gym membership and more

Visit our careers website to learn more about our culture, staff stories, benefits, development programmes and opportunities.

What you need to do:

Before applying for this post, please do ensure that you have read the job description and person specification requirements. If you think you have everything we're looking for, then we'd love to hear from you, alternatively if you would like more information about the role please do not hesitate to contact us.

After applying via NHS Jobs your application will be imported into our preferred third party recruitment system, TRAC. All information about your application will come from apps.trac.jobs. You won’t be able to track progress of your application or receive messages through NHS Jobs. By applying for this post you are agreeing to Dorset HealthCare transferring the information contained in the application to Trac and accept a privacy notice under the General Data Protection Regulations (GDPR).

Applicants who require sponsorship to work in the United Kingdom (UK) are welcome and will be considered alongside all other applications. Please note that from January 2021, to work in the UK candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship unless you have permission to work via another route. Further guidance can be found on the gov.uk website.